Talk to Sales
Brands that trust Albi
Who is Albi for?
Full coverage
Albi delivers every day on your WhatsApp
Conversion
Albi replies to new leads in under a minute. It qualifies the lead’s interest, ‘sells’ the doctor so the lead becomes a patient, and books the appointment. No message goes unanswered.
Support
Albi handles every conversation between your team and the patient. Treatment questions, prescription renewals, exam delivery — patients get attention and care, before and after the visit.
Follow-up
Albi makes sure no patient is forgotten. It reminds them about return visits, exams and appointments. Everything organized, no one’s memory required.
Capabilities
Everything Albi handles on your WhatsApp.
Scheduling
Search, book, reschedule, cancel and confirm appointment and procedure slots.
No-Shows
Reminder protocol and arrival follow-up.
Questions
About the clinic, doctors, procedures, prep, policies and insurance coverage.
Onboarding
Patient registration, insurance verification, exam intake, and forms and consents delivery.
Post-visit Support
Prescription renewals and delivery, treatment questions and exam results.
Return Visit Tracking
Re-engaging patients for return visits and treatment progression.
Human Escalation
Every message is monitored. Human escalation on patient request and on detected risk.
KPI-driven Management
Track your response time, resolution time, show-up rate and conversion rate.
Why Albi?
Albi delivers fast answers where there is usually a delay
| In-house team |  | |
|---|---|---|
| Operating hours | 8 AM – 6 PM | ✓24 hours a day, 7 days a week |
| Average response time | ~1 hour | ✓Under 1 minute |
| Consistency | Varies with mood, fatigue, absences | ✓Same friendly tone every day |
| Lead conversion | Hands out information | ✓Asks, persuades and books |
| Growth | Depends on hiring | ✓Scales with you |
< 1 min
Average response time
7 days
From signing to first reply
Benefits
What changes when Albi runs your WhatsApp.
A fuller schedule
More conversions, fewer no-shows. Albi replies fast, qualifies the lead and helps confirm attendance before the visit.
+ ConversionLess people management
With Albi you watch the metrics; we handle the rest. No agent absences, no team training, no headache.
− HeadacheScales with your growth
No need to redesign your operation to grow. Doubled the volume? Albi scales right with you.
+ GrowthStand out from the competition
Premium attention attracts more patients. Albi helps you become the professional everyone calls first.
5★ ServiceIn 7 days, Albi is already replying for you
Sign the contract
Simple process, no long-term lock-in.
Connect your calendar
Integration with your scheduling system.
Onboarding call
Albi learns everything about your clinic.
First day in Production
Albi goes live on your WhatsApp; you just track the metrics.
Who already uses Albi
Meet Albi
"We were getting 300 contacts a day across 3 people. Even so, the team took an hour to send the first reply on some leads. With Albi we close a full booking in under 5 minutes.
Dr. Antônio CintraHealth Plan Clinic · São Paulo, SP
"I’m still getting my practice off the ground. Not having to be my own receptionist already changed my quality of life.
Dr. Maísa SouzaSolo Practice · Vitória, ES
"I see a lot of patients and leads with very different profiles. Albi helps me qualify the best leads and stay close to patients so they come back.
Dr. André SouzaSolo Practice · Belo Horizonte, MG